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Argos – Environmental Management System Redesign


Argos Distribution is the logistics division of Argos Stores, with over 700 UK stores, an inventory of over 19,000 product lines and an annual  turnover of over £4 billion.


Following a review Argos Distribution had decided to update and revise its existing 3 year old Environmental Management System (EMS).

Re-certification was due within 3 months.

There was an appetite to adopt a more integrated and up to date approach which fully engaged the on site team.


Initial review of current system and familiarisation with business operations at the Central Distribution Centre. This included in-depth interviews with key personnel and detailed site assessment.

Far reaching EMS strategy was devised and agreed. This encompassed the inclusion of a wider group of key internal stakeholders to ensure active and effective maintenance of the new system.

To make the system a more useful operational tool the system elements were clarified and simplified through an open collaborative methodology.

Internal audit team was retrained to ensure compliance and continual improvement.


Significant improvements in understanding, active participation and enthusiastic ownership  of EMS throughout the site.

Integration of core EMS requirements with existing business operation processes e.g. site improvement programme, training and resources.


It is fantastic to leave a seminar feeling inspired and full of practical ideas. Thursday’s oomph seminar did exactly that, Ben and Dan are naturals at putting an audience at ease which meant real participation from the group. As environmental professionals often form a one person team, it is fantastic to share a room with like minded individuals from local businesses who have faced and tackled similar challenges and can offer insight and advice. Eagerly anticipating the next installment of Oomph!

Nicola Duffy, Environmental Co-ordinator at Highcross, Leicester

Thank you both for inviting us to today’s Oomph seminar. From our point of view, we found the stimulus material and subsequent debate insightful from a sustainability perspective, but also in a wider context applicable to the successful deployment of general business initiatives.

Participant at Oomph Seminar 30 June 2011

Really enjoyed this morning. I have attended very few seminars over the past two years simple because they are all too similar, often the the same speakers and follow the same theme. Today was most importantly enjoyable, interesting and got the brain cells working. I like small groups with variety of people and backgrounds.

Participant at first Oomph Seminar 30 June 2011