Listen and learn

Research and Engagement

Open the conversation stakeholders want to have.

We are not a consultancy that believes in research for research’s sake. However for sustainable practices and behaviour to become embedded they must first be understood in context right across the stakeholder spectrum.

We use a range of online and face-to-face techniques to deliver insights and create opportunity for transparent and open dialogue – the essential starting point for meaningful engagement with staff, customers, suppliers, partners and local communities.

With more than 25 years of experience in designing, delivering and interpreting research programmes, we know the critical importance of asking the right questions. We also believe that what modern organisations lack is the time to interpret and make sense of the plethora of information they already have and that is out in the public realm. We can help isolate what is critical and integrate the intelligence into strategy.

We have recently been working with Interserve Construction on translating its new sustainability strategy, SustainAbilities, into a powerful engagement programme based on insights delivered by immersion in the business. We developed a engagement pathway to help to audit the depth of engagement and how this becomes established over time. Watch this space as the strategy starts to embed within the organisation, but so far we have got the Managing Director out of his beloved Audi into a Vauxhall Ampera… no mean feat.


It is fantastic to leave a seminar feeling inspired and full of practical ideas. Thursday’s oomph seminar did exactly that, Ben and Dan are naturals at putting an audience at ease which meant real participation from the group. As environmental professionals often form a one person team, it is fantastic to share a room with like minded individuals from local businesses who have faced and tackled similar challenges and can offer insight and advice. Eagerly anticipating the next installment of Oomph!

Nicola Duffy, Environmental Co-ordinator at Highcross, Leicester

Thank you both for inviting us to today’s Oomph seminar. From our point of view, we found the stimulus material and subsequent debate insightful from a sustainability perspective, but also in a wider context applicable to the successful deployment of general business initiatives.

Participant at Oomph Seminar 30 June 2011

Really enjoyed this morning. I have attended very few seminars over the past two years simple because they are all too similar, often the the same speakers and follow the same theme. Today was most importantly enjoyable, interesting and got the brain cells working. I like small groups with variety of people and backgrounds.

Participant at first Oomph Seminar 30 June 2011